First Officer Courtland Savage was boarding a United Express flight to Bentonville, Arkansas, and heading towards the cockpit when a passenger handed him bags to put in the overhead locker.

"I immediately felt angry, but I knew I couldn't be angry. I knew I had to just smile and say: 'Hey, I'm not the flight attendant, I'm the pilot' and then proceed to the cockpit to fly the plane.'"

For Savage, who is Black, changing preconceptions about being a pilot is key to diversifying the aviation industry.

See article here.